Deaf Awareness Training, a powerful tool that promotes inclusion and improves access for deaf people and those with hearing loss

deaf awareness training

What will you learn?

Our deaf awareness trainers will give you an insight into the deaf world and will use examples drawn from their own experiences to highlight the barriers that the deaf and those with hearing loss face.

Our training covers these core subjects:

  • Terminology and types of deafness and hearing loss
  • Deaf statistics
  • Medical and social models of disability
  • The Equality Act 2010 and definitions of disability
  • Deaf culture and language
  • Basic communication tactics
  • Working with communication professionals

Bespoke training for your organisation

We offer standard full- and half- day packages that are competitively priced and can be tailored to the needs of your organisation. Our training can be delivered to groups of up to 16 people, at a venue and time convenient for you.

We are also able to incorporate our Deaf Awareness Training into your organisation’s existing staff CPD or induction training programme.

All participants receive an attendance certificate and learning materials to review when needed.

On-going FREE consultancy

We offer all our customers on-going free consultancy on matters such as deaf equality, access issues, employment issues, British Sign Language Training or any other subject concerned with deafness.

Deaf Awareness Training

After completing our Deaf Awareness Training your staff will be able to:

  • Be confident when communicating with deaf customers and staff
  • Identify issues and improve access to your services
  • Understand how to apply the Equality Act 2010
  • Help deaf colleagues feel supported so they can contribute to your company’s success


Read more about the customers who provide deaf awareness training for their staff.

Let us give your organisation a hand

Click here to book now
We are here to make the process easy, the first time and every time after that! 

Download your FREE copy of Hands up for deaf awareness

Download Hands up for Deaf Awareness

What our clients say

It really opened up a huge insight into what it’s like to be deaf. I will now make efforts to communicate with my deaf colleague.
Meena, University of Bedfordshire
An experience not to be missed, would recommend this training to anyone as it is a real eye opener and you never know when you could be in a situation with deaf people, inside or outside work. Very engaging Trainer with lots of knowledge and patience, would like to learn more about BSL.
Debbie Lam, Seetec
Thank you. It has been one of the most enjoyable training days that I have been on. Inspirational!
Andy Gregory, Advisor at Seetec
Brilliant and engaging. Good balance of humour and serious. Participation fun and informative.
Stevie Watson, University of Bedfordshire
Absolutely fantastic method of delivery of information on a difficult and challenging subject. The best training session that I have ever attended.
James Davis, Advisor Shaw Trust/CDG
The session really helped me and gave me some useful information to help progress our customers. Thanks so much.
Bobbie Wearing, Black Country Housing Association
The Deaf Awareness session from Clarion provided a useful insight into the life of deaf service users that helped me to understand the issues they faced.
Charulata Joshi, Hertfordshire County Council