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3 05, 2018

Sign Language in Hollywood

By |May 3rd, 2018|Categories: Deaf Community, Deaf Employment, Sign Language, Stories, Stories|0 Comments

In the last year, there has been a number of films released with Deaf or disabled actors cast as intrinsic characters to the storyline. These stories have always been there but it’s not until recently that mainstream productions have decided to include more variety in their narratives. Here are our favourites…

A Quiet Place, 2018

A Quiet Place is a horror with stellar cast and minimal dialogue. This film has the entire movie theatre holding their breath. Set in a post-apocalyptic future, not too far from reality, it follows a family who have survived due to their ability to communicative with Sign Language. This simple, clever narrative creates suspense while also addressing issues every family can relate to and expressing the frustrations of the oldest daughter Regan (played by Millicent Simmonds) for not being trusted to fend for herself due to Deafness.


Baby Driver, 2017

Baby Driver is about a young getaway driver, drawn into the world of bank robbing because of his impressive driving skills. Baby has Tinnitus and communicates with his Deaf foster father via American Sign Language and lip reading. The directors never explicitly said the protagonist has Asperger’s but there are multiple, gentle indications to this in the story line. Baby is a little alienated, he finds it hard to communicate in the same way as others and music is a big part of his life.


Behind the scenes: 

The Silent Child, 2017

The Silent Child is a short drama written by and starring Rachel Shenton (previously in Hollyoaks). It tells the story of Libby (played by Maisie Sly), a Deaf four-year old girl with hearing parents. Libby lives in silence until a social worker (played by Rachel Shenton) helps her learn how to communicate with sign language. The film was based on Rachel Shenton’s own experiences as a hearing child of a parent who became deaf. It has been making waves and gaining popularity among the BSL community because it won the Live Action Short Film category at the 90th Academy Awards.


The Shape of Water, 2017

The Shape of Water tells the story of a mute custodian at a government laboratory as she falls in love with an imprisoned creature, a hybrid between a human and an amphibian. The film highlights the possibility of love transcending different cultures and languages with stunning visuals and cinematography. It won Best Picture, Best Director, Best Original Score, and Best Production Design at the 90thAcademy Awards.


Wonderstruck, 2017

Wonderstruck follows the story of two children as they live in different decades (separated by 50 years) but are united by their experiences of Deafness and brave ambitions to pursue their dreams.


There have been more films with references to sign language communication released recently but not all have expressed these themes of connections and adversity accurately and creatively (for example, Mute on Netflix). It’s important that these stories are told well and the best way to do that is by listening to genuine perspectives and histories. It’s a great sign that casting and scriptwriting in Hollywood is increasingly including diversity, however, we have some way to go before everyone’s voice is heard and perceived as equal. Perhaps the next step is Deaf actors cast and Deaf characters written into narratives without their Deafness being the key point of focus.

Words by Ash Chalk

20 03, 2018

We are recruiting for a Registered BSL/English Interpreter

By |March 20th, 2018|Categories: Careers, Sign Language|2 Comments

Vacancy: Registered BSL/English Interpreter, Full-Time/Part-Time

Location: London / South East of England

With over sixteen years of sustained growth, and new contracts securing significant business for many years to come, there has never been a better time to join the UK’s most successful interpreting agency’s team of interpreters.

We are looking for a full- time/part-time RSLI, who is keen to undertake training to work in the Legal Domain to include police, court, probation and tribunal work.

As a member of staff, you will enjoy access to:

  • A variety of assignments
  • Legal Training, shadowing, co-working and mentoring
  • Continuing professional development

Our pay and benefits are up there at the top in this very competitive market, so if you are looking for a career-making move in or around London or are within easy access to the city, we would be delighted to hear from you.

If you would like an informal and confidential discussion with our Joint Operations Manager, Lorna Fairbairn, do please get in touch with her by email or telephone:

01763 207906

Or just send her your CV with the briefest of covering notes.

This really is a fantastic opportunity to join a strong, caring and supportive team of like-minded professionals.

“Thanks for cheering me on, being supportive and giving me a top team to work with as well as access to the best training, supervision and co-workers”

20 03, 2018

Clarion UK is Expanding Again! Seeking Full-Time BSL/English Interpreters

By |March 20th, 2018|Categories: Careers, Sign Language|0 Comments

Vacancy: BSL/English Interpreters – Full-Time

Location: London

With over sixteen years of sustained growth, and new contracts securing significant business for many years to come, there has never been a better time to join the UK’s most successful interpreting agency’s team of interpreters.

As a full-time member of staff (TSLI or RSLI) you will enjoy immediate access to:

  • A variety of assignments – e.g., Medical bookings including Mental Health, community booking such as social services and parent/teacher meetings, colleges and universities.
  • Guaranteed work reflecting your preferences.
  • Continuing professional development – through supervisions, mentoring and training.

“Thanks for cheering me on, being supportive and giving me a top team to work with as well as access to the best training, supervision and co-workers”

Our pay and benefits are up there at the top in this very competitive market, so if you are looking for a career-making move in or around London or are within easy access to the city, we would be delighted to hear from you.

If you are keen to enter, or already have experience in the community sectors and would like an informal and confidential discussion with our Joint Operations Manager, Beth Jamieson, do please get in touch with her by email or telephone:

01763 207907

Or just send her your CV with the briefest of covering notes.

This really is a fantastic opportunity to join a strong, caring and supportive team of like-minded professionals.

25 05, 2017

Specialist Support Professional for Students with Sensory Impairment – Deaf Students

By |May 25th, 2017|Categories: British Sign Language, Careers, Deaf Education, Sign Language|1 Comment

Currently Recruiting: UK Wide
Contract Type: Flexible hours

Overall purpose of role

We are looking for a qualified Teacher of the Deaf who has the ability to support, motivate and encourage students to develop and achieve their full potential. Ideally you will have experience in higher education establishment as you would be required to work mainly within colleges and universities. You will have the ability to be sensitive to pupils’ needs and learning styles and should have an interest in and understanding of additional support needs 

Main duties and responsibilities

  • Provide one-to-one study skills tuition to students enabling them to develop independent learning strategies.
  • To provide bespoke sessions for each student according to the needs of the individual student.
  • Deliver tuition according to Clarion guidelines and code of conduct.
  • Manage paperwork effectively, i.e. completing time sheets and Individual Learning Plans.


Skills, Knowledge & Experience

  • Able to assess learners’ needs and devise an appropriate Individual Learning Plan
  • Advisory Teacher for Deaf students
  • OR
  • Advisory Teacher for Students with Multi-Sensory Impairments
  • OR
  • PGCE* and registered qualified BSL interpreter
  • OR
  • PGCE* plus specialist qualification in relevant subject e.g. Deaf Studies, English, Linguistics, Deaf literacy specialist qualification, Deaf Awareness qualification (specific to language acquisition) etc.


9 06, 2016

Clarion become Clarion UK

By |June 9th, 2016|Categories: British Sign Language, Sign Language|0 Comments

Here at Clarion UK we have been busy working on our brand refresh, revamping our logo and our name. Some of you will be aware of our UK wide position, whilst others will be surprised to hear this; we’ve added ‘UK’ to the end of our name and logo, and we’re hoping that this new look will make it clearer!

So what’s changed?

  • Our new logo – letting everyone know that we work all over the UK
  • Our website address
  • Our social media – our Facebook, Twitter and Instagram pages will have regular updates

Our Websites

Our new web address is now live! The URL and logo to our website has been changed to reflect our brand refresh. There’s also some new faces to the business – go to the ‘about us’ page to read about Gemma, our new Bookings Coordinator and Lydia, our new Admin Assistant. The new URL is, but don’t worry, if you forget, the old website has a redirect and will take you straight to the new one.

Clarion UK on Social Media

You may have noticed that we have been quiet on the social media front lately, having been busy getting ready for our new brand launch but now that’s here we can get back to keeping you updated with all of our news and goings on at head office. So please like our page and share our stories with all of your friends.

So What Now?

We may have spruced up our look but our vision is the same – that “That every deaf person gets the best interpreting, support and employment services in the right place, at the right time, throughout life”. Clarion UK are ever more determined to continue providing our person-centred support in order to provide and promote a level playing field.

Please contact Beth via email or on 01763 209001 for more information on working in partnership with our organisation; she looks forward to hearing from you.


From left to right; Back row: Gemma, Rosa, Liam, Paula, Jill, Caroline, Lorna, Tim, Beth. Front row: Lydia, Tanya, Sally, Bob, Sarah


18 02, 2016

An (Open) Day to Remember!

By |February 18th, 2016|Categories: British Sign Language, Deaf Employment, Employment Training for Deaf People, Services, Sign Language|0 Comments

Shaw Trust, one of the prime providers on the Government’s Work Choice programme, teamed up with Clarion, bringing the City of Stoke-on-Trent a fantastic Open Day showcasing the services provided for the Deaf and Hard of Hearing community.

The effort for the organisation paid off with a fantastic turnout from Deaf organisations, dDeaflinks and Deaf Vibe, DEAs, and Deaf individuals themselves. A raffle was held to win prizes donated from Clarion and Shaw Trust including a meal voucher for Frankie & Benny’s! And of course… lots and lots of cakes, made especially by a local school.

Our very own dynamic duo, Bob and Tanya, traveled up North to show support for Shaw Trust’s efforts in supporting their Deaf and Hard or Hearing peers and had this to say:

“It was a real privilege to be invited to Shaw Trust’s Deaf Open Day and to see so many Deaf and hard of hearing customers attend to sample the benefits of how we can help the region’s Deaf community. The event was so well organised and promoted and we were honoured by the special appearance of former Hollyoaks actress, Rachel Shenton. Our partnership with Shaw Trust spans many years and this was the culmination of our success in reaching out to my fellow Deaf peers in this area. I sincerely hope we can do the same in other areas with Shaw Trust to reinforce the message that we are here to help. Sincere thanks goes to everyone at Shaw Trust and our Lead CEC, Penny Wilkinson for making the day a complete success”

Bob’s ‘celebrity’ status was overshone by an extra special guest appearance from Rachel Shenton before she jetted off to LA to shoot the next season of Switched at Birth!

Bob and Rachel just couldn't resist being papped!

Bob and Rachel just couldn’t resist being papped!

Penny, our lead CEC who helped organise the event commented saying:

“I want to say a huge thanks to Shaw Trust and the team at Stoke-on-Trent for all their hard work and support, they are truly an amazing group of people.”

Dominic Jeffreys, Team Leader at Shaw Trust after the event had this to say:

“It was the first time we had put on an event like this for the deaf community so we were all nervous but excited. It was important for us to do this so we could show we’re a centre of excellent and how our strong links with passionate organisations like Clarion and dDeaflinks help us improve our expertise. To have Rachel take time out of her busy schedule to see us was great, it created a really good vibe and she was very friendly. Thank you to the Shaw Trust team in Stoke and Penny from Clarion has been amazing in helping us come this far. We’re now going to start planning our next event, which will focus on employment opportunity for clients who are deaf or have a hearing impairment.”

We look forward to the next Deaf Open Day event – Hope to see you there!

4 01, 2016

Success for Agnese – A Deaf Latvian Artist and Photographer

By |January 4th, 2016|Categories: British Sign Language, CEC Stories, Sign Language, Work Programme Success Stories|0 Comments

Born in Latvia and profoundly Deaf, Agnese moved to the UK almost four years ago searching for work and a better life in England.

When Agnese was referred to the Work Programme with Ingeus, her brother provided communication support for her which was very difficult as her brother has very basic signing skills and English is also his second language. This, unfortunately, had a negative impact on her confidence and independence until Ingeus’ advisor, Looqman Patel, recognised this and asked Clarion to appoint one of our Communication and Employment Consultants, Suzanne Truelove to support Agnese.

Suzanne tells us the story…

Starting with ‘Barriers’

Communication was challenging for both Agnese and myself, but with perseverance, Google Translate and sign apps, we developed a great relationship and communicated effectively. During this time, Agnese’s English language and British Sign Language had greatly improved!

Once we overcame the communication obstacles, we were then able to discuss Agnese’ education, and work experience and put short/mid/long term goals in place.

Moving forward

Agnese’s passion is art and photography and her long term goal is to work within this field. Looqman recognised this and located a photography course for her to attend and communication support was provided throughout. Agnese thoroughly enjoyed the course and commented that it reaffirmed her goal of pursuing a career within this area.

Agnese created a portfolio of her art and photography work and, after discussions regarding self-employment, she set up her own business in her chosen career but is well aware that it can take time to build up from scratch. Agnese then sought part-time work that would bring in a subsidised income whilst still pursuing her business in photography and art work.

Snippets of Agnese's photography and artwork

Snippets of Agnese’s Artwork and Photography

Finding Part-Time Work

Agnese had no previous work experience, however, having done housekeeping for many years in the family home she decided she would like to do this alongside her self-employment, within a hotel environment.

I supported Agnese in creating a CV, cover letters and applying for vacancies. We also sent out letters to local hotels within a ten-mile radius of her home and she offered herself for unpaid work trials. We were delighted when the Holiday Inn at Brighouse took up her offer and were subsequently overjoyed when they then gave her a job as a room attendant for 18 to 24 hours per week! The manager at the Holiday Inn was delighted to have Agnese working there and also agreed to work around Agnese’s English course each Monday.

Success for Agnese!

I have been supporting Agnese for seven months now and, along with Looqman’s and Ingeus’ support, she has within that time: improved her BSL and English language to a point where she can communicate effectively, completed a photography course, enrolled on an English course, set up her own business, and gained a position as a room attendant in a large hotel chain. Her confidence and independence has grown immensely! A marvellous achievement in such a short space of time, well done to Agnese!

Looqman of Ingeus commented:

“Agnese was referred to us at Ingeus and the biggest barriers she faced in securing employment were the lack of work experience and very limited language in both BSL and English. I got in contact with Clarion, who support clients with communication and employment support and we introduced Agnese to Clarion’s Suzanne Truelove. Suzanne supported Agnese on a weekly basis and worked intensively with her applying for work and contacting employers.

Suzanne provided great support including securing an interview and subsequently a job offer with a local Holiday Inn as a Housekeeper! As a direct result, along with Agnese’s determination, she is now looking at securing a home for herself and becoming independent for the first time ever!”

We at Clarion are very proud of Agnese’ achievements and wish her all the very best for the future in her exciting new venture!

If you would like to know more about Clarion’s unique and holistic employability support for Deaf and hard of hearing customers please contact Bob Marsh on 01763 209001 or via email.

14 12, 2015

4 Reasons to Give your Staff BSL Training

By |December 14th, 2015|Categories: British Sign Language, Deaf Awareness Training, Professional Development, Sign Language|0 Comments

Do you have Deaf staff who work at your office? Do your staff regularly come into contact with Deaf BSL users?

Here are 4 great reasons to ask Clarion to give your staff BSL training:

  • You can improve access to your business and customer service by giving staff the opportunity to learn BSL. The training will make your staff more confident in interacting better with Deaf people
  • Training can be completely tailored to your own business environment, for example, if you are a GP practice you might want to learn signs that are related to health so your service is accessible to Deaf patients. If you employ Deaf staff you might want your course designed around inclusivity, so everyone feels like a member of the team.
  • You can really improve inclusion in the work place if hearing and Deaf colleagues can communicate with each other. Your staff attending a British Sign Language training course could be recognised as a ‘reasonable adjustment’ under the Equality Act 2010.
  • Learning BSL is a fun and enjoyable experience . One of our customers said “The basic (Sign Language) training provided a good insight into BSL and has given me the confidence to be able to communicate with my Deaf colleague and hold small conversations but also the will to learn more.

Please visit our British Sign Language Training page to learn more about what Clarion can offer you.

11 12, 2015

7 Top Tips for Making Police Stations Accessible for Sign Language Users

By |December 11th, 2015|Categories: Advice, British Sign Language, Legal, Sign Language, Video Remote Interpreting|1 Comment

Visiting a police station can be stressful enough for hearing people, but for the Deaf, the processes can be bewildering.  Here are our 7 top tips for making visits as friendly as possible for Deaf users:

  1. Use an interpreter

    Communication is key! It is extremely important to use an interpreter who is suitably qualified (Registered Sign Language Interpreter, they are easily identified by their yellow registration card accredited by NRCPD). If the booking is long, the language issues are complicated or the offence is serious then two interpreters are needed.

  2. Use an intermediary

    If the victim is vulnerable, it is recommended that an intermediary is used. They can help with making sure that full access is achieved. There is a specialist Intermediary service for witnesses and victims who are Deaf sign language users.

  3. Use Video 

    It is advisable to video all interviews and witness statements – if speech is not used then the evidence is seen and not heard.

  4. Face the Deaf person

    You are communicating with the Deaf person, therefore, you should always face and speak directly to the Deaf person, not to the interpreter – the interpreter is only there to facilitate communication.

  5. Take it in turns to speak

    It is not possible for the interpreter to interpret when more than one person is speaking, therefore, try not to speak over others so as to make communication as clear and efficient as possible.

  6. Remember that the interpreter is always neutral

    The interpreter’s job is to facilitate communication made both ways. Interpreters are neutral and not permitted to not give advice or offer opinions.

  7. Be aware of interpreters Code of Conduct

    Interpreters work within a strict professional Code of Conduct, this can be found on the NRCPD website here.

Your Responsibilty:

Under The Equality Act 2010, service providers are required to make reasonable adjustments to ensure that disabled people, including those with hearing impairments, do not have serious difficulties using their services.

Want to know more?

Clarion are available 24/7 365 days a year and we are happy to discuss any queries that you need discussing/clarifying at any time. We provide British Sign Language interpreters and other communication services across the UK – to find out more about this provision and how we can help you, please visit the services page on our website.

You may also wish to learn more about our new innovative service, Video Remote Interpreting, that aims to break down day-to-day communication barriers in a cost effective way – visit our Video Remote Interpreting page or contact Beth on 01763 207907 or via email.

12 11, 2015

VRI on Video

By |November 12th, 2015|Categories: British Sign Language, Services, Sign Language, Technology, Video Remote Interpreting|0 Comments

Here at Clarion, we offer Video Remote Interpreting (VRI) and a Video Relay Service (VRS) to Deaf and hearing clients across the UK. They are new innovative services that help break down day to day language barriers at the click of a button.

We are very proud to share with the world, our new promotional video, filmed at our head office in Cambridge.

Thank you to Oggi Tomic for the fantastic filming, Ashleigh Chalk for the editing, Jason Ellis for presenting, Debbie Watkins who did the BSL interpreting, and everybody else that contributed. What a fantastic team!