29 03, 2019

It’s Our Birthday!

By |March 29th, 2019|Categories: Uncategorized|0 Comments

On Monday 1st April, we will be 17 years old! We have grown from being 2 people in a tiny corner of the Cambridge Deaf Association to a family of 35 with over 1,500 partners. Here’s a look back on the last 12 months and everything we have built together. You, our partners, are the lifeblood of our company. As BSL/English Interpreters, Language Support Professionals, Communication Employment Consultants and NMH (Education) providers, we really value what you do for us and our clients day after day, night after night and we couldn’t do what we do without you.

I am sure you have noticed we have been busier than normal and that we have made lots of changes to the way we work; for example, we are communicating more on-line and engaging and developing our professionals. We also now have a staff team of 35 in post for April 2019, more staff appointments in London and the North East and a brand-new office in Braintree, Essex. I wanted to provide the context for these changes and let you know what you have achieved as part of the Clarion UK team over the last 12 months.

25 03, 2019

What’s your favourite sign? Sign Language Week 2019

By |March 25th, 2019|Categories: Uncategorized|0 Comments

To raise awareness and celebrate Sign Language Week this year, we asked our team members to share their favourite BSL signs, words or phrases. Here are a few that were sent in.


“Definately, Actually, True, Really?…”






8 03, 2019

Caroline: Lawyer by day, student by night, marathon runner!

By |March 8th, 2019|Categories: Uncategorized|0 Comments

The London Marathon is coming up and we are getting excited because we know lots of people currently training for it while also raising money for great charities. Caroline used to work with us as an Account Manager, travelling up and down the country visiting universities and colleges and now she is studying Law in London and training for her next race.

You can find out how to get involved and support her at the bottom of the page.

What do you do when you’re not running?

“When I’m not running, I study Law in London, and work for pro-bono legal advice clinic.”

Why you are running?/What do you like about it?

“I run because I like the simplicity of being able to put your trainers on and go out exercise and get some fresh air. In London being able to escape the city for a few hours, and go down by the Themes is a really enjoyable way to spend a Sunday. The feeling of finishing a long run followed by a cold beer and nice meal is the best feeling.”

Who are you fundraising for and why?

“I gave the decision of which charities would benefit most from my fundraising a great deal of thought. The reason I chose the National Deaf Children’s Society NDCS was because I believe in and understand their aims. I have worked closely with deaf adults, children and BSL interpreters. I understand the need for extra funding in so many areas of education for deaf children and think the NDCS are an authentic and conscientious charity that will put the money raised to great causes. I knew they were a charity I could get behind and feel passionate about fundraising for.”

What’s the best way for people to get involved?

“There are two ways. You can either donate via this link: https://uk.virginmoneygiving.com/CarolineChalk2

Or you can come to my Pub Quiz in Camden on the 14th of March! You can find the  event details here”: https://www.facebook.com/events/618299595277416/

8 03, 2019

We are recruiting for Deaf Relay Interpreters across the UK

By |March 8th, 2019|Categories: Uncategorized|0 Comments

About Us

Clarion Interpreting Ltd are recruiting for Deaf Relay Interpreters across the UK,  specifically in the following areas: the North East of England, Newcastle, East Yorkshire (Humberside), East Anglia, Wales (North and South) South West (Devon and Cornwall) Leeds and Hull.

With over 16 years of sustained growth and new contracts securing significant business for many years to come, this is a great time to join our team. This role is a freelance position and you will need to be registered with HMRC as self-employed. At Clarion, our vision is that Deaf and disabled people get the best interpreting & Specialist Support Services, in the right place, at the right time, throughout life.

Contract Type

Freelance and Flexible

Overall purpose of role

We are looking for Deaf Relays to work with our interpreters on a variety of bookings. Ideally you will have experience in the legal field as the majority of the bookings will be in that arena. You will have the ability to be sensitive to the individuals needs that you are working for.

Main Duties & Responsibilities                   

  • Provide coherent and comprehensive support to the individual enabling them to communicate clearly and concisely.
  • Have a flexible approach to working hours.
  • Manage paperwork effectively, i.e. invoicing correctly and in a timely manner.
  • You will be expected to represent Clarion in a professional manner, this includes adhering to our policies regarding confidentiality and safeguarding.

Skills, Knowledge & Experience

  • Experience of working in a legal environment would be advantageous.
  • Qualifications/demonstrable experience as a Deaf Relay Interpreter.
  • Advocacy, Mental health or working with different cultures and languages.

How To Apply

To apply, please send your CV and a covering letter to talent@clarion-uk.com.

5 03, 2019

Amy Little, the go-getting, marathon-running, BSL interpreter.

By |March 5th, 2019|Categories: Uncategorized|0 Comments

The London Marathon is coming up and we are getting excited because we know lots of people currently training for it while also raising money for great charities. Amy Little, a freelance BSL interpreter is one. Here she tells us a little bit about why she’s running and who she’s raising sponsorship for. You can find out how to support her via the link at the bottom of this page.  

How did you come to be a freelance interpreter?

“I think one of the top attractions to this profession is the ability to become freelance. For me, being freelance enables me to be selective when it comes to bookings. I am able to be comfortable and develop my skills when I am ready, therefore, producing the best outcome for everyone involved.”

What do you enjoy most about freelance interpreting?

“The most rewarding thing about being freelance is meeting and communicating with lots of people from the different agencies including Clarion 😊 but also other clients, co-workers and people from different companies.”

Why do you run?

“Why not?! I began running three years ago and the main attraction was that the exercise begins and ends at my front door. Two years, three half marathons and a 10k later and now I have signed up to the big task! (The London Marathon). I’m really enjoying the journey of getting prepared for this race and listening to my body. There are a lot of aspects of training, such as strength training, stretching, recovering and lastly running which includes different types of runs, long runs and tempo.”

Why you are fundraising for SENSE?

“As a freelance interpreter I have been fortunate to witness this charity in action, I have seen how hard they work and the difference that they make to the individuals they support. I come from a deaf family, both my parents are deaf, therefore, I understand the importance of communication and the effect it has on individuals’ quality of life. SENSE is a national charity that supports people with complex communication needs, including those who are deafblind, to be understood, connected and valued. They are there for every person who faces communication barriers in a world that relies on being able to see and hear well in order to be connected.”

For information about how you can get involved or sponsor Amy, visit her just giving page: www.justgiving.com/fundraising/amy-little4.


21 02, 2019

We are recruiting for a BSL/English Interpreter in or near London

By |February 21st, 2019|Categories: Uncategorized|0 Comments

We are recruiting for a NRCPD Registered BSL/English Interpreter based in London or the Home Counties.

About Us

With over sixteen years of sustained growth and new contracts securing significant business for many years to come, there has never been a better time to join the UK’s most successful interpreting agency.

At Clarion Interpreting Ltd, our vision is that every Deaf person gets the best interpreting, support and employment service in the right place, at the right time.

We are the sole provider to a prestige contract with the Ministry of Justice. We are looking for a fully qualified interpreter to work primarily in the legal domain, however you will also have access to a variety of assignments in other domains.


As a Clarion Interpreting Ltd employee, you will enjoy:

  • Salary range of at least £32,000-50,000 (pro rata) depending on experience, with excellent opportunities to learn and develop
  • 24 days’ holiday plus bank holidays
  • Company pension scheme
  • Subsidised Gym Membership
  • Continuing professional development – through training, supervisions and mentoring
  • Support from the team and regular opportunities to co-work with experienced colleagues
  • A genuine appreciation for a good work/life balance
  • Payment of NRCPD subscription and enhanced DBS fees
  • Access to training and development opportunities
  • Keen to thrive within a highly active and busy team

About You

We are looking for someone who is/ has:

  • Qualified to NVQ Level 6 in BSL/ English Interpreting or equivalent
  • Registered with the NRCPD
  • Based in London/ South East/ Home Counties (as most bookings will be in these areas)
  • Excellent spoken and written English
  • The ability to develop strong professional relationships

How to Apply

If you are interested in applying for this exciting and highly rewarding role, then please email your latest CV to our Operations Manager for Legal, Lorna Fairbairn with a covering letter detailing your current skills and experience and why you feel you are the right person for the role.

The closing date is Friday 8th March 2019 with interviews to be confirmed the week commencing Monday 11th March 2019.

4 02, 2019

The Communication Career that started in M&S

By |February 4th, 2019|Categories: Uncategorized|0 Comments

Ash caught up with Bridget Wright to chat about why she believes in providing Deaf people with equal access. Bridget used to work as a freelance CEC (Communication Employment Consultant) but since October 2018 has been a PCA (Personal Communication Assistant) to Deborah Holdon.

Hi Bridget, when did you start signing?

I started signing (gosh) a long, long time ago, probably too many years, with an evening class to get me out of the house. I started signing with a friend of mine who was Deaf and progressively losing her hearing, it started from there and carried on.

At what point did it become a profession?

When I started studying BSL, I was a supervisor at Marks & Spencer’s. They funded my Level 1 & 2 because they wanted staff who could communicate with Deaf customers. Then I worked as a CSW (Communication Support Worker) in nurseries and schools. I struggled. It’s really important if you have the opportunity of using a skill, to use it regularly. I made sure I was.

What did you like about working as CSW?

The thought of knowing that I could make a difference. The children I was supporting were three or four. It’s important to know that even at that early age, language acquisition is key and that they won’t get in unless they are signing. That spurred me on.

What do you enjoy about your work?

It’s really rewarding getting Deaf people into work and whilst I’m not on the frontline as much as before, I’m still helping to provide that support…there are so many barriers. I haven’t experienced them myself but I have seen them when working as a CEC – everything’s running smoothly up until the point where you explain that the client is Deaf so they need an interpreter at an interview. At that point there is a complete shift in attitude – that’s what Clarion are working to get rid of. If you’ve got Deaf people employed within your company then you can offer something which nobody else can, that’s special.

To get in touch with the Employment team and find out more about what they do, please visit: http://www.clarion-uk.com/employment-support-for-deaf-people/.

If you would like to share your story over coffee or email, please get in touch with Ash at media@clarion-uk.com.

24 01, 2019

Starting the Year as we Mean to Go On

By |January 24th, 2019|Categories: Uncategorized|0 Comments

The Importance of Compliance

(not an Oscar Wilde play)

Please spare a moment of your time to read about compliance. I’m sure for many of you it’s as interesting as Data Protection, but these are things that we at Clarion UK spend a lot of time on; ensuring that all of our partners have paperwork compliant with security checks. It also has a direct effect on you, our partners.

Let me explain:

All of our contracts, but mainly the Ministry of Justice and Department for Education require all partners supplied by Clarion UK to be cleared to BPSS standard. Some require higher clearance.


BPSS checks (Baseline Personnel Security Standard) were created to help reduce the risk of illegal workers, identity fraud and to protect national security. A BPSSclearance check is a requirement for civil servants, the armed forces and government contractors.

So BPSS is a statutory requirement for contractors (that’s you) working on contracts in central and local government and the public sector. Most of the work we provide falls into these categories.

The Process

It’s a simple process, all we need from you are these documents:

  • Passport – as proof of your right to work in the UK.
  • Driving licence (or a utility bill) – as proof of your home address.
  • Two referees – these can be colleagues, co-workers or clients. We can potentially be one of the referees if you have worked for us for some time.
  • Details of last three years employment – a simple statement from yourself or a copy of a CV.


We are audited annually by the Ministry of Justice and Department for Education. A booking is chosen at random, the partner is reviewed and credentials checked. If we do not have the correct documentation, we risk losing contracts and face potential penalties.


Many of you have had email requests from us asking for this information. I can assure you that all information held is:

  • Captured and held to GDPR standards.
  • Only accessible to people authorised to deal with this documentation within Clarion UK.
  • Held on a secure server.

Because our clients take this so seriously, we also have to be serious about security checking. Partners unable to comply or respond to our requests leave us no alternative but to unfortunately deactivate their details. We do not like doing this, but if we don’t, it can have serious consequences on our ability to meet client requirements.

If you would like to discuss any of this or would like more information, please do not hesitate to contact me at lorna@clarion-uk.com. If I can make any of this easier for you, I will try my best.

Lorna Fairbairn
01763 207906

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17 12, 2018

Supplier Portal Guidance

By |December 17th, 2018|Categories: Partner Bulletin, Uncategorized|0 Comments

The BSL Elves are busy at the Clarion UK grotto, wrapping gifts, training the hearing assistance puppies and interpreting for Santa as another year rolls to a close. We thought we’d make our last Partner Bulletin of 2018 a festive one and talk about portals, ho ho ho!

We know that not everyone is using the new portal yet but for those that are, we hope the following information is useful. For those that will be using it in the future, this may answer any potential questions and hopefully make the transition smoother for you.

Please download our Supplier Portal Guidance here:

PDF Document

Word Document

All that’s left for us to say is a big Thank You for all your hard work and continued support throughout this year. We wish you all a restful holiday period and we look forward to working with you again in 2019.

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23 07, 2018

Two Day Masterclass for Interpreters in the Legal Domain

By |July 23rd, 2018|Categories: Uncategorized|0 Comments

Two days stuck in a hotel with a group of like-minded peers! A dream come true or your worst nightmare?!

This is an exciting new masterclass for experienced interpreters working with the police and courts. The weekend is aimed at those wishing to take their professional skills to a new level.

This masterclass will focus on many of the more complex issues we have to deal with when working in this challenging domain; issues such as working as a professional team, dealing with complex legal concepts, language and translation issues and developing our language skills to enable us to function effectively. We will look at a variety of strategies to enhance your performance and offer an excellent opportunity for networking with others in the field.


The weekend will be facilitated by Byron Campbell, an interpreter with 40 years’ experience, and we will also be working with two highly skilled and experienced deaf relay interpreters. We also have a District Court Judge joining the master class for a Q&A session and an opportunity to elicit the views of the bench on how we can provide the highest level of service to the courts.


Included in the fees are two full days of interactive discussions and presentations, an evening session on the Saturday, all meals, refreshments and first class accommodation.


The masterclass will be offered twice in October/November.


The first weekend will be held near Stratford-upon-Avon on the 20th& 21stOctober. The second weekend will be in Leeds on the 17th& 18thNovember. Venues details will be sent on acceptance of your place on the masterclass.

A separate masterclass will be offered in November/December for Deaf Relay Interpreters. If you are currently working as a Deaf Relay Interpreter, are experienced in working in the legal domain and would like to attend this masterclass please email me for more details.

How do I attend?

Places will be very limited on each weekend so early applications are advised. Please email the following details to byronsli@aol.com:

  • Your name
  • Your contact details
  • Number of years experience in the legal field
  • What you are hoping to gain from this masterclass
  • Which weekend you wish to attend – Stratford-upon-Avon or Leeds

How much will it cost?

The total cost of the masterclass will be £325. A deposit of £75 will be payable upon confirmation of your place on the weekend, the remainder of the fees will be payable 4 weeks before the event. Invoices will be sent with your booking confirmation. If you have any questions regarding the masterclass, please email me (Byron Campbell) at byronsli@aol.com and I will reply as soon as possible. I look forward to seeing you on what will undoubtedly be an informative, stimulating and fun weekend.