Here at Clarion UK, we are always proud of our Communication and Employment Consultants (CEC) for maintaining a high level of specialist employability service for our Deaf and hard of hearing customers. It was truly heartening when Shaw Trust, one of our key contract partners on the Government’s Work Choice, recently showed their appreciation of our specialist support with positive feedback on one of our key CECs, Suzanne Truelove, and presented her with a surprise card and beautiful flowers in appreciation of the support she has given their Deaf customers!

Manchester Shaw Trust Employment Advisor, June Fitzgerald who has been working with Suzanne for her Deaf customers commented: “Suzanne has gone out of her way to accommodate Shaw Trust and is always flexible when we have to meet deadlines, she is hard working, caring and a pleasure to work with. I can honestly say we couldn’t have been able to work with our Deaf customers without Suzanne’s support. She always goes that extra mile for the customers and Shaw Trust, resulting in job outcomes for FOUR of the five clients she is currently working with! We really value the contribution Suzanne makes to our team and look forward to a long term relationship together to support our clients”

‘Thank you’ card for Suzanne from Shaw Trust Manchester

Our CEC of the moment, Suzanne commented: “I am so pleased that four of the five clients I was supporting have secured employment within the last two months ranging from Support Worker to Pick and Pack for Amazon. Working with Shaw Trust in Manchester has been a great success, June has been very receptive in learning the best working practices for supporting her Deaf jobseekers, and we have had a great working relationship supporting each other in our areas of expertise. All of my clients are profoundly Deaf sign language users, some have additional needs and barriers into employment and would find it difficult to gain meaningful work, however, we have worked together and those that secured work are over the moon!

Suzanne further commented: “It is outcomes like these, and seeing all the hard work that we do in partnership really pays off and that makes me absolutely love my job working as a CEC for Clarion UK

Bob Marsh, Clarion’s UK Business Development Manager who is Deaf himself and pioneered the award-winning CEC provision back in 2009 said “Suzanne is an absolute star and always gives her very best to her Deaf customers. It is immensely pleasing to get feedback like this in reflection of the consistent excellent level of specialist services we are able to offer both the Prime Contractor and their Deaf and hard of hearing customers. We are looking to further extend our provision in forthcoming new Government programmes for 2017 and hope to encourage more feedbacks such as this

If you would like to know more about Clarion UK’s specialist employability support for Deaf and hard of hearing customers please visit our website or alternatively give Bob a call on 01763 209001 or email bob.marsh@clarion-uk.com